Noticeboard

Please be aware our online prescription service is unavailable. You can email your prescription requests to kmccg.stjamesreception@nhs.net    

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

Making a Complaint

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please write to the practice manager who will deal with your concerns appropriately.

Please follow the link to Our Complaints Leaflet.

Complaints Procedure Leaflet



 
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