Noticeboard

Please be aware our online prescription service is unavailable. You can email your prescription requests to kmccg.stjamesreception@nhs.net    

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

Confidentiality and Your Information

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.



 
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