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Notice to Patients - Staff Sickness
We are currently experiencing higher-than-normal staff sickness, which is affecting our day-to-day services. As a result, you may notice:
- Longer wait times on the phone
- Fewer available appointments
- Delays to some of our usual services
We truly appreciate your patience and understanding during this time. Our team is working hard to continue providing care and support for all our patients.
For advice on the most appropriate service for your needs, including conditions your local pharmacy can assist with, please visit:
https://www.kmhealthandcare.uk/choosing-the-right-service
This page also provides information about nearby Urgent Treatment Centres, which may be helpful if you require care while our services are under increased pressure.
Thank you for bearing with us.
Published: Dec 5, 2025
PRACTICE POLICIES
Find out more about the policies and procedures we adhere to at St James' Surgery.
Registered address: Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN