You and your general practice

 

BACK TO MAIN INDEX

 

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). 

Your general practice is open from 8.00am to 6.30pm, Monday to Friday. Throughout these hours you, or your carer on your behalf, can:

  • Visit the practice
  • Call them
  • Go online using the practice’s website or the NHS App.

nhs-image

You can choose the way you contact your practice based on what is best for you. Some practices may have longer hours or may ask that you contact them via phone or in person for urgent queries.

NHS - You and your general practice

Published: Oct 3, 2025