Noticeboard

Please be aware our online prescription service is unavailable. You can email your prescription requests to kmccg.stjamesreception@nhs.net    

Do you think the practice could do better? Do you want to share your ideas and opinions? Please feel welcome to join our Patient Participation Group. Please call 01304 225559 and ask for Danielle.

We offer Online Access to our patients for booking appointments, ordering prescriptions and for viewing parts of your own medical records, using Patient Online Services. To register for this facility you will need to fill out an Online Services Request Form, available from Reception at the Surgery.

Do you look after a member of your family or a friend? Please let us know if you are a carer.

Practice Management

Mrs Lesley Wright (f)
Miss Jazmine Pitcher (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The Reception Team are trained to allocate your appointment to the most appropriate clinician, please give them as much information as possible to enable them to help you get the best possible care.

Secretaries

There are dedicated medical secretaries to ensure all reports and doctors' correspondence is dealt with promptly.

 
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